Dr. Polla Roux – patient letter
3 October 2014
Dear Valued Patient,
It takes a long time to build a relationship of trust between patient and doctor, and it is with deep regret that I have to inform you that Dr Muller has, for health reasons, had to take early retirement.
Dr Muller and I go back many, many years when he was under my mentorship as an ophthalmological student. We re-connected recently, when he invited me to take over his practice. While I was deeply saddened by the circumstances surrounding his retirement, I considered it a great honor to be asked to continue with the outstanding legacy he had created at Visiomed.
When I took over his practice, I discovered that Dr Muller had left big shoes to fill; I do not take this challenge lightly. Therefore I want to reassure you our valued patients, that the transition would be as painless as possible, I made sure that all the same friendly staff would still be there to greet you, helping me to continue to assist you with the same high standards of expertise, professionalism, diligence and care.
A little about myself: I was the head of the Department of Ophthalmology at the Pretoria University, and the Professor / Chief Consultant at the Pretoria Academic Hospital for 21 years, where I acquired extensive experience in a wide field of ophthalmology. Areas of expertise include Lasik, cataracts, diabetes, macular degeneration, glaucoma, all types of retinal diseases and the full spectrum of ocular surgery including oculoplastics, orbital and lacrimal surgery.
Furthermore, I have asked Dr Helen de Jager, an established ophthalmologist, who trained under the world renowned Prof Robert Stegman of MEDUNSA, to join forces with me. This is to improve service levels and your accessibility to an ophthalmologist, in the case of emergencies and other eye related problems you our valued patient want us to attend to .I can assure you that she will attend to you in a highly professional and caring manner.
In conclusion, I would like to build on the same trusting and rewarding relationship you had with Dr Muller and I look forward getting more acquainted with you, the next time you visit the practice.
DR POLLA ROUX
011 476 3113
Dr. Helen de Jager
Dr Helen de Jager completed her MBChB at the University of Pretoria in 2003,and therafter started her ophthalmology career in Kimberley Hospital, Northern Cape, as a medical officer as from 2005 till 2007. She worked as a Registrar from 2007 till 2011 under world renowned anterior segment ophthalmic surgeon Prof R Stegmann. She became a fellow to the College of Medicine of South Africa as Ophthalmologist in 2011 and received her MMed Ophthalmology in 2012. She joined Prof Polla Roux in private practice in 2011.
Her special interest is in anterior segment surgery including cataract removal and lens implantation and pterygium surgery. The treatment of diabetic retinopathy, age –related macular degeneration and glaucoma is also close to her heart.
She is married to Francois de Jager, a specialist family physician. She became a mother in 2013 to an energetic boy called Franco. Her second son Geo was born in 2015. As a family they are avid campers and love to break away over weekends to enjoy all that nature has to offer to them and the boys.
When she is not behind a microscope in theatre doing micro-surgery, you will find her behind her camera lens taking wildlife and landscape photos in Africa’s big game parks.